GyanDesk

Banking Operations

  • Protected: Retailization

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  • Ancillary Services

    Ancillary Services are the non-core, secondary services provided by banks, apart from their primary functions of accepting deposits and lending money. These…

  • Alternate Delivery Channels (ADCs)

    Alternate Delivery Channels (ADCs) are methods used by banks to provide services to customers outside the traditional bank branch. The goal is…

  • Applicability of Retail Banking Concepts and Distinction between Retail and Corporate/Wholesale Banking

    📘 1. Introduction Retail and Corporate (also called Wholesale) banking are the two major pillars of a bank’s operations. Understanding the applicability…

  • Banking and Finance

  • Banker and Customer relationship​

    1. Who is a Banker? Banking Regulation Act, 1949 — Section 5(b): Banking means accepting deposits from public for the purpose of…

  • Banker’s Special Relationship

    Apart from the primary relationship of debtor-creditor, a bank also has a special relationship with its customers that grants it certain rights…

  • Cash Management Services and its Importance

    Cash Management Services (CMS) are a specialized set of financial services provided by banks to their corporate and institutional clients to help…

  • CKYC

    CKYC (Central Know Your Customer) is a centralized system for storing KYC records in India, managed by CERSAI (Central Registry of Securitisation…

  • bob World Tab

    bob World Tab (TabIT) is a tablet-based assisted digital onboarding system of Bank of Baroda. It is used by branch staff to…

  • Branch Profitability

    🔹 1. Introduction Every bank has many branches across different locations.Each branch performs day-to-day banking operations — like deposit mobilization, lending, and…

  • Protected: Branch Operations

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  • Protected: Core Banking

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  • Customer Service Guidelines

    Customer Service Guidelines are a set of principles and standards that banks must follow to ensure they treat their customers fairly, transparently,…

  • Digital Payment Systems – NPCI

    What is NPCI? The National Payments Corporation of India (NPCI) is the main organization responsible for operating all retail payment and settlement…

  • Demat & Trading Account

    Bank has introduced a Demat & Trading Account (2-in-1) opening facility through the TAB Banking platform. Key Features

  • Debit Cards

    SN Card Name Issuer Cash Withdrawal Limit POS/E-commerce Limit Personal Accident and Total Disability Cover Issuance Fee & Annual Fee Maximum Number…

  • Digital Rupee

    What is digital rupee? Digital Rupee Benefits: Benefit Description Load Wallet Load wallet via linked bank account or UPI from any bank.…

  • NRI Account Summary

    1. Introduction & FEMA Overview Important FEMA Definitions Term Meaning Authorised Person AD, Money changer, Off-shore banking unit approved under Sec 10…

  • Financial Inclusion

    CHAPTER 1 – Financial Inclusion (FI) Basics Meaning Financial Inclusion = Providing banking services at affordable cost to poor, low-income and disadvantaged…

  • Protected: Banking Operation Short Notes

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  • Retail Banking: Role within the Bank Operations

    📘 1. Introduction Retail Banking is not just a service — it is a core part of a bank’s overall operations.It deals…

  • Retail Banking: Introduction

    📘 1. Meaning of Retail Banking Retail Banking refers to banking services provided to individual customers (also called personal customers) rather than…

  • Impact of Technology on Banking

    Technology has completely transformed the banking industry, changing everything from how banks operate internally to how customers interact with them. It has…